Terms & Conditions
Last updated: 9/27/2025
Acceptance of Terms
By accessing Medusa Lounge's exclusive platform and services, you enter into a binding agreement with our establishment. These Terms and Conditions govern your membership and use of our premium gaming services.
This agreement constitutes a legally binding contract between you and Medusa Lounge. We reserve the right to modify these terms with appropriate notice to our distinguished members. Continued membership after modifications indicates acceptance of updated terms.
Membership Eligibility
Medusa Lounge membership requires that you:
- Be at least 21 years of age with valid identification
- Possess legal authority to participate in premium gaming in your jurisdiction
- Provide complete and accurate information during the application process
- Maintain absolute confidentiality of your membership credentials
- Hold only one membership account in your name
- Meet our financial responsibility and character standards
Member Responsibilities
As a distinguished member, you are responsible for:
- Maintaining current and accurate membership information
- Safeguarding your access credentials with utmost care
- All activities conducted under your membership account
- Immediate notification of any unauthorized access or security concerns
- Compliance with all applicable laws, regulations, and club standards
- Upholding the refined atmosphere and reputation of our establishment
We reserve the right to suspend or revoke memberships that compromise our standards, engage in fraudulent activity, or violate the terms of this agreement.
Gaming Standards & Conduct
All members must maintain the highest standards of conduct:
- No use of automated systems, artificial assistance, or unauthorized gaming aids
- No collusion, coordination, or sharing of information for unfair advantage
- No exploitation of system vulnerabilities or technical irregularities
- Respectful interaction with fellow members and staff at all times
- Adherence to individual game protocols and house rules
- Maintenance of proper decorum befitting our exclusive environment
Violation of our gaming standards may result in immediate membership suspension, forfeiture of winnings, and permanent exclusion from our establishment.
Financial Protocols
Regarding deposits, withdrawals, and financial transactions:
- All funds must originate from legitimate sources in the member's name
- Transaction limits are established based on membership tier and verification level
- Withdrawal requests require identity confirmation and may involve enhanced due diligence
- Processing times vary by payment method and transaction amount
- Large transactions may require additional documentation and approval processes
- Anti-money laundering protocols are strictly enforced
Medusa Lounge is not responsible for fees imposed by external financial institutions or payment service providers.
Prohibited Conduct
The following activities are strictly prohibited and will result in immediate membership termination:
- Money laundering, terrorist financing, or other illicit financial activities
- Creating fraudulent accounts or providing false documentation
- Attempting to compromise, hack, or disrupt our systems or security
- Using our platform for any unlawful or unauthorized purposes
- Reverse engineering, copying, or distributing our proprietary software
- Circumventing security measures, access controls, or monitoring systems
- Engaging in behavior that damages our reputation or member experience
Intellectual Property Rights
All content within Medusa Lounge, including games, software, designs, and branding, is protected by intellectual property rights. Members may not:
- Copy, distribute, or reproduce our proprietary content without written authorization
- Use our trademarks, logos, or branding materials without explicit permission
- Create derivative works or modifications based on our platform
- Remove, alter, or obscure copyright or proprietary notices
- Attempt to extract or reverse-engineer our gaming algorithms
Limitation of Liability
Medusa Lounge provides services "as is" without express or implied warranties. Our liability is limited regarding:
- System maintenance, technical difficulties, or temporary service interruptions
- Loss of data, account access issues, or communication failures
- Indirect, consequential, special, or punitive damages
- Issues arising from third-party service providers or external systems
- Gaming outcomes, member disputes, or market fluctuations
- Force majeure events beyond our reasonable control
Our maximum liability to any member shall not exceed the balance in their membership account at the time of the incident.
Privacy & Data Protection
Your privacy and data security are paramount. Our collection and use of member information is governed by our comprehensive Privacy Policy. By maintaining membership, you consent to:
- Collection and secure processing of membership and gaming data
- Use of advanced technologies for platform optimization and security
- Confidential communication regarding your membership and our services
- Data handling practices as outlined in our Privacy Policy
- Enhanced security monitoring and fraud prevention measures
Dispute Resolution
We are committed to resolving any concerns through our dedicated member services team. Should formal dispute resolution be necessary, all disputes will be resolved through confidential binding arbitration rather than public court proceedings.
These terms are governed by applicable gaming and commercial law. Any legal proceedings must be conducted in the jurisdiction where our establishment is licensed and regulated.
Membership Termination
Either party may terminate this membership agreement with appropriate notice. Upon termination:
- Access to our exclusive services and platform will be immediately suspended
- Outstanding balances will be processed according to our established procedures
- All use of our platform, services, and intellectual property must cease
- Confidentiality obligations and certain provisions will survive termination
- Any pending transactions will be completed according to our standard protocols
Legal Inquiries
For questions regarding these Terms and Conditions or legal matters, please contact our legal department:
Email: legal@medusalounge.com
Secure Line: +1-800-MEDUSA-1
Legal Correspondence: Legal Department, Medusa Lounge, 1 Heritage Plaza, Suite 2100