Privacy Policy

Last updated: 9/27/2025

Information We Collect

At Medusa Lounge, we collect information necessary to provide our distinguished members with the exceptional service and discretion they expect. This includes:

  • Membership registration details (name, contact information, verification documents)
  • Financial transaction records for deposits, withdrawals, and account management
  • Gaming activity and preferences to personalize your experience
  • Device and security information for account protection
  • Communication records to maintain our high service standards

How We Use Your Information

Your information is used exclusively to enhance your Medusa Lounge experience:

  • Providing and maintaining our exclusive gaming platform
  • Processing financial transactions with the highest security standards
  • Ensuring platform integrity and preventing unauthorized access
  • Delivering personalized gaming experiences and recommendations
  • Communicating important updates and exclusive member offers
  • Meeting regulatory requirements and maintaining compliance

Data Security & Privacy

Your privacy and security are paramount. We employ institutional-grade protection measures:

  • Military-grade encryption for all data transmission and storage
  • Secure infrastructure with continuous monitoring and updates
  • Multi-layered authentication protocols for account access
  • Regular security audits by independent third-party specialists
  • Strict access controls with need-to-know authorization only
  • Discretionary data handling protocols for maximum privacy

Information Sharing

We maintain absolute confidentiality regarding your personal information. We never sell, trade, or rent your data. Limited sharing may occur only when:

  • Explicitly authorized by you in writing
  • Required by legal mandate or judicial order
  • Necessary for essential service providers under strict confidentiality agreements
  • Required to protect the integrity and security of our platform
  • Part of a business transition with equivalent privacy protections

Your Privacy Rights

As a valued member, you maintain complete control over your personal information:

  • Access: Request comprehensive reports of your personal data
  • Correction: Update or modify any inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Portability: Receive your data in secure, transferable formats
  • Communication: Opt-out of non-essential communications at any time

Cookies & Technology

We use sophisticated technology to enhance your experience while maintaining your privacy:

  • Secure session management and preference retention
  • Platform performance optimization and analytics
  • Personalized content delivery and recommendations
  • Advanced fraud prevention and security monitoring

You may manage these preferences through your browser settings, though certain platform features may require cookies for optimal functionality.

Membership Requirements

Medusa Lounge membership is exclusively available to individuals who are at least 21 years of age. We do not knowingly collect information from minors. If you believe we have received information from someone under the required age, please contact us immediately for resolution.

Policy Updates

This Privacy Policy may be refined periodically to reflect our commitment to continuous improvement. We will provide advance notice of material changes through secure communication channels. Your continued membership after updates take effect indicates acceptance of the revised policy.

Contact Our Privacy Team

For privacy inquiries or to exercise your data rights, our dedicated privacy team is available to assist you:

Email: privacy@medusalounge.com

Secure Line: +1-800-MEDUSA-1

Correspondence: Privacy Officer, Medusa Lounge, 1 Heritage Plaza, Suite 2100